Art. 3 Cancellation by the Client – early departure

Clients wishing to cancel a booking placed on the Internet site or by email must notify the Management immediately, again on the Internet site or by email. Verbal cancellations are not accepted.

No charge will be made for cancellations received by the Management up to 14 days prior to the booking period.

Otherwise, Clients will be charged a penalty equal to their deposit, and shall not have any entitlement to return of sums paid.

In the event of late arrival, early departure or no-show, the Management reserves the right to charge for the entire stay booked.

Art. 4 – Cancellation of booking by the Management

If the Management decides to cancel a booking already placed and confirmed, the Client shall be entitled to compensation equal to the amount of the deposit paid, and thus waives the right to any further claims.

CLICK READ THE FULL CANCELLATION POLICIES

Cancellation by the client

All rooms booked with the “EARLY BIRD” rate are non-refundable.

If the customer intends to cancel the reservation, made through the website or by e-mail, the latter must promptly communicate it through the website or to the Management always by e-mail. Cancellation made orally only is not allowed.

In case of new rules and provisions due to the COVID-19 emergency, we will keep the amount paid for a future booking no later than 31/12/2021.
Reservations cannot be postponed beyond the date of 12/31/2021.

Furthermore, in case of late arrival, in case of early departure or no-show on the day of arrival, the Management reserves the right to charge the entire stay: there is no refund.

Art. 4 – Cancellation of booking by the Management

If the Management decides to cancel a booking already placed and confirmed, the Client shall be entitled to compensation equal to the amount of the deposit paid, and thus waives the right to any further claims.